The rooftop hot tubs provided a fabulous way to unwind after my flight, and the friendly shuttle service made transfers seamless. However, I was let down by the incorrect waffle robe that I ordered.

9/10

The rooftop hot tub was pure bliss, sittin’ there sippin’ coffee in the mornin’ sun. Room was real clean, beds comfy as a cloud. I reckon I’ll be back, real nice stay!

Can just recommend for a city break

Comfortable room, convenient location, with easy access to a 24-hour airport shuttle and fantastic rooftop hot tubs that add a special touch to your stay.

No negatives to report.

Clean, spacious room

convenient access to parks and attractions for city exploration

this hotel offered a great stay with easy access to local parks like Laycock Park, just a short walk away, and the nearby Hangar Flight Museum which was a fascinating stop during my weekend, truly enhancing my city exploration experience.

The outdoor hot tubs are a fantastic way to unwind after a long day, offering a surprising touch to the overall experience. The spacious bathroom features a soaking tub, a real upgrade for anyone looking to relax.

The view from the room only offered a glimpse of the car park, which was disappointing. Additionally, the single elevator was painfully slow, making access to and from the upper floors a hassle. Expect to pay extra for early check-in and late check-out, which can feel frustrating when you're already paying for a room.

Upon my arrival, I appreciated the spacious Deluxe King Room. It had great amenities like a large shower and comfortable beds. The outdoor hot tubs were a delightful bonus for relaxation. The staff at the restaurant provided excellent service and the food tasted great, making the dining experience enjoyable. However, the check-in process lacked organization, causing a long wait time. The lobby floors looked unkempt, which was disappointing as my first impression of the hotel. I wish breakfast options were available for early flyers as a grab-and-go would really enhance convenience. It felt odd having to rely on shuttle transfers on a cold day without extra assistance from staff. In summary, while the room was comfortable and the food tasty, the service and reception area could use considerable improvement.

The outdoor hot tubs were an unexpected delight after a long flight! Our room was updated and clean overall.

Felt like family, nothing too much trouble.

Why it might work for you – or not

The rooftop hot tubs are a welcome retreat after long travels! ! Friendly staff and the restaurant offers tasty food, making it a true gem for late-night meals.

Although convenient, I experienced slow check-in service. Some amenities and room features such as lighting weren't functioning properly, which hindered my relaxation.

the rooftop hot tubs are open until midnight, which is a great touch! check-in was slow with only one staff member.

This place suits me perfectly with its fast Wi-Fi, 24-hour reception, and rooftop jacuzzi. The staff even helped me with a hot drink during my first stay, which I remember fondly. I recommend trying the restaurant. the food is excellent. I’m definitely coming back for my next trip!

we enjoyed the modern design of the rooms with excellent amenities. the outdoor hot tubs were an unexpected delight! 👌 staff was very welcoming, making our stay feel special.

mattress firmness could be improved. 😌